Selected projects
Most of my work revolves around service innovation, business strategy and UX design.
Selected Work
Service Blueprinting, Stakeholder Mapping, Swim-lane Diagramming, Service Strategy, ‘As-is’ state Mapping, Internal Operations
Service Blueprinting, AI Integration, Innovation Horizons, Service Strategy, ‘As-is’ state Mapping, Internal Operations
Product Design, Journey Mapping, UX/UI Design, Phone Interviews, User Segmentation, Stakeholder Workshops
Futures Research + Synthesis, Future-casting, Backcasting, Strategic Planning, Innovation Strategy, Storytelling, Service Strategy
Research Analysis + Synthesis, Digital Product Process Mapping, Service Strategy
University Farm (Upcoming)
Facilitation, Systems Mapping, Workshop Planning, Prompt Design, Stakeholder Management, Asset Based Community Development